General
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who may lose control over their gambling. Before starting to play, it is important to realise that gambling should never be seen as a source of income or a way to recover from debts. It is helpful to monitor both the time and money spent on gambling daily.
We are committed to creating a safe and responsible gaming environment in line with the Kahnawake Gaming Commission standards. Our platform provides tools and resources to help players stay in control, including Personal Limits, Self-Exclusion, and access to trusted support organisations.
If you notice that gambling is interfering with your daily life or you are spending more than you can afford, we strongly encourage you to take action. Use the responsible gaming features available on our platform and seek help when needed.
Available RG Tools
Registered players may opt in responsible gambling tools by submitting a written request via email or live chat. The following tools are available on the platform:
- Deposit Limit: Limits the amount a player can deposit over a specific period (daily, weekly, or monthly). Please note that due to the decentralized and technical nature of cryptocurrencies, deposit limits cannot always be applied to cryptocurrency transactions. If you wish to enforce deposit restrictions, please use alternative available payment methods and responsible gambling tool.
- Wager Limit: Restricts the total amount a player can wager within a designated period (daily, weekly, or monthly).
- Loss Limit: Limits the total amount a player can lose within a set timeframe (daily, weekly, or monthly).
- Session Limit: Controls the duration a player may remain logged into their account; players reaching this limit will be automatically logged out.
- Cooling-off: Restricts deposits and betting activity while still allowing login access to upload documents or request withdrawals. The cooling-off period can range from one day to six months, providing players with a flexible option for short-term breaks. While the limit is active, players cannot make fiat currency deposits to the Casino and will be excluded from all promotional offers. Players may still withdraw the remaining funds during this period. Please note that, due to the technical nature of cryptocurrency transactions, some cryptocurrency deposits may still be successfully processed while the Cooling-Off limit is active. Cooling-Off period is applied to the Player Account immediately.
- Self-Exclusion Limit: You can set a Self-Exclusion Limit for a definite period of time or indefinitely. Upon activation, your Player Account will immediately be disabled and you will be excluded from all promotional offers for the selected period. You will not be able to make fiat currency deposits while the limit is active. However, remaining balances, including any successfully processed cryptocurrency transactions that may occur due to the technical nature of cryptocurrency payments, may still be withdrawn manually upon request. Please note that all KYC procedures must be completed prior to withdrawal processing.
Comprehensive Self-Exclusion
Any individual may request permanent exclusion from all Company-operated entities.
In order to do it, please contact: [email protected] for more information.
External Help
If you or someone you know may be struggling with gambling, we encourage you to seek support from professional organizations, including:
Protection of Minors
The Casino strictly prohibits access to individuals under the age of 18. We use all available methods to prevent minors from registering or playing. Proof of identity may be requested at any time, and access will be denied to any user who cannot verify their age.
Despite robust measures, we recognize the risk that minors may still access gambling sites. Parents are encouraged to take an active role in monitoring online activity and utilize parental control software such as:
